“If you want people to take action you must refrain from giving them the answer.” Goldratt, Author – The Goal Asking effective questions can be the ultimate tool in your “leadership toolbox”. Effective questioning can assist you in understanding a team member’s concern, a customer’s needs or points of view of people engaged in a [...]
Can One Person Make a Difference? Do you know how a caterpillar becomes a butterfly? The process of changes from crawling creature to graceful wonder is an excellent metaphor to reflect upon. The answer is simple, and yet profound: caterpillars become butterflies through the effort of but a handful of determined cells. Here’s how it [...]
“I know I need some help,” Ellen explained. “I am in a new role, I have to step up my game. I know you and I know that many people trust you to help them. I need you to teach … Continue reading →![]()
“So, if it’s not experience and it’s not skill, what is it?” came the question from the corner. We had been discussing how you compare the “size” of the role to the “size” of the person. “Elliott called it capability,” … Continue reading →![]()
“How big is the role, and how big is the person filling the role?” I repeated. “That’s why training is so important,” came a reply from across the table. I nodded. “Yes, having the proper skill and being competent in … Continue reading →![]()
“How big is the role, and how big is the person filling that role?” I asked the group. “Elliott calls this the size of can. How big is the can and how big is the person filling the can?” “Well, … Continue reading →![]()
“Who was Elliott Jaques, and what was his research all about?” There were six of us seated around the table and the question floated like a pass from Drew Brees. My usual response to that question takes 3 hours, but … Continue reading →![]()
Niccolo Machiavelli was an Italian diplomat and writer. He lived in the late 15th and early 16th centuries, a time when Italy consisted of a large number of independent cities, all in a virtually perpetual state of war. As Machiavelli navigated through…
I’ve got a problem. At least, I used to. Success freaked me out. I thought I wanted to be successful, but I really didn’t.Oh, I’d think a lot about wanting to make more out of my life, to do something that filled me with passion and excitement, but…